Franchise Spot Light – Krista and Lynh

Owners: Krista Carlson and Lynh Pham

Location: The Shops at Highland Village – Flower Mound, TX

Opening Date: July, 2011


What is your background prior to owning a Lash Lounge franchise?

Lynh: I currently run several dental clinics in TX, but don’t practice as much.

 Krista: I started my career in broadcast news at the ABC and then CBS affiliates in Memphis, TN.   I eventually moved back home to Chicago where I produced and sold advertising campaigns for a radio group.

What attracted you to the Lash Lounge when you were searching for a business opportunity?

Lynh: I have started other businesses, but I was a Lash Lounge client and saw they were always so busy.  It seemed like the perfect time to become a part of it.

 Krista: My best friend [Lynh], and I were looking into different business ventures – we were both huge fans and long-time clients of The Lash Lounge.   When we heard about franchising opportunities, it seemed like the perfect fit.

What do you think makes The Lash Lounge Franchise unique?

Lynh: It’s new and exciting, but it’s also so important to go to the right place.   I originally had lash extensions done in a small hair/nail salon.  The lashes were not natural looking at all and fell out very quickly. I know firsthand now how important it is to go to a qualified tech who uses the best products.

 Krista: The lash extensions are still a relatively new service and it’s exciting to be part of an industry that is growing so quickly.

What is your favorite part of being a Lash Lounge owner?

Lynh: Constantly having long, thick, beautiful lashes and seeing the look on a client’s face when they get their first full set.  

 Krista: There are so many things!  I love all of the aspects of managing a business, but outside of the services we offer, we also have a trendy boutique of which I get to buy for.  So on top of everything else, I get to constantly shop!

What challenges have you overcome since opening?

Krista: Starting a business is always going to require overcoming challenges.   There are so many important factors that contribute to its success.  Finding a great location, construction, hiring the right employees, and then just the overall managing the business – it can all become a bit overwhelming.  We are fortunate as a franchise, however.  This company is a proven success and there is amazing support every step of the way.

Where do you see the future of the Lash Lounge heading?

Lynh: The Lash Lounge is known for its quality of products and technicians.  It is a great model and I see many more franchises opening in the upcoming years.

 Krista: I see the Lash Lounge constantly evolving with this industry.  There is competition popping up everywhere, but I know we will remain the most qualified, educated and reputable place to go for lash extensions.

What would you tell another person interested in buying a Lash Lounge franchise?

Lynh: It is a great company that will continue to do well.  The structure and support make it so easy to open your own business.

Krista: Don’t hesitate! 

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Phone: 210-899-5858

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